Terms and conditions
THESE TERMS & CONDITIONS GOVERN THE USE OF WWW.PETHAMPER.COM.AU AND THE PURCHASE OF ANY GOODS AND SERVICES FROM IT.
www.pethamper.com.au is owned and operated by PET HAMPER Pty Ltd (ABN 52 646 879 003). When we say “you, your” etc, we mean the person using our site. When we say “our, we, us” etc, we mean PET HAMPER Pty Ltd. Please note that by using this website you agree to be bound by its terms, conditions, disclaimers, and limitations of liability. You also acknowledge that you have read and understood these Terms and Conditions.
Prices and Payment
You agree to pay for all products and services you order. Prices given on product pages exclude delivery (see below under delivery for more detail). The price of products and services we offer may change without notice from time to time, but we will never change the price of anything you have already ordered and paid for. All prices are quoted in Australian dollars. We accept payment by Visa and Mastercard. Payment card use may be subject to processing fees, but you will be informed of those prior to finalising your purchase.
Please see our Delivery & Return page
Incorrect and incomplete addresses
Please be very careful in providing us with correct, complete, and up-to-date address information. (No delivery to PO boxes, locked bags, or parcel lockers) If you provide us with an incorrect or incomplete address and we deliver your order as per your instructions, we can accept no responsibility for the mistake. If we are unable to deliver to an incorrect or incomplete address and the order is returned to PET HAMPER HQ, we can redeliver but the customer will incur an additional delivery charge as well as a product replacement fee for any perishable items.
Prezzee Gift Card T&Cs
- Gift cards are redeemable on all products (Hampers and individual products)
- Treat this gift card like cash.
- Valid for 3 years from the date of purchase
- No cash alternative available
- Cannot be used in conjunction with another offer
- Cannot be used to purchase sale and discounted items
- After first use, this gift card is non-transferable. Not refundable, redeemable for cash or reloadable.
- Standard PET HAMPER terms and conditions also apply